And Conditions - xitehost .com
This service agreement has been put together to provide you with a
complete set of policies so that you understand the ramifications
of using the information presented on this site.
This service agreement is between xitehost .com (hereinafter "Company,"
"we," "our," "us," or "xitehost .com", Pune Infotech Pvt Ltd) and you,
our customer (hereinafter "Customer," "you" or "your").
Upon paying for and using the services provided by xitehost .com, the
Customer indicates his/her agreement to the following terms
and conditions, as outlined below. This agreement supersedes any other
oral agreement between xitehost .com and Customer.
We do not allow any of the following content to be stored in the web
hosting space (ftp space included) that you are provided with. This
includes copyrighted works, commercial audio, video, or music files, and
any material in violation of any Country, State or Local regulation.
Pornography, nudity, erotica, and sex-related merchandising, including
sites that may infer sexual content, or link to adult content elsewhere
are not permitted. Warez and malicous software - Includes pirated
software, ROMS, emulators, hacking, password cracking. IP spoofing,
Trojan horses, viruses, spy-ware, dialers, malware, etc., and
encrypting of any of the above. Also includes any sites which provide
"links to" or "how to" information about such material.
If you are found to be engaged in any of the above activities then service
provided you will be terminated without warning and you will not be
entitled for any refunds, including the money back guarantee and we will
report you and the incident to the proper local, state authorities and
will prosecute you to the full extent of the law.
xitehost .com regularly makes backup copies of information stored on its
servers for disaster recovery purposes. Nevertheless, availability
of backups is not guaranteed and we will not be responsible for loss of
customer data. Customers are advised to make regular backups of
the information they store on our site.
All sales are set up on a prepay basis. Although we reserve the right to
change prices of products or services at any time, all pricing
is guaranteed for the period of prepayment. No bills or invoices will be
sent by regular (postal) mail. All invoices will be sent directly to
customer(s) via email after the purchase has been made.
CANCELLATION AND REFUNDS
If for some reason, you are not satisfied with our services within the
period of purchase of services, your money minus processing fee if any,
will be refunded to you. To receive money back according to our
guarantee, you must submit a cancellation request as prescribed. Failing
to do so, shall void the refund for the charge period. NO refund under
any condition shall be processed if a customer fails to comply with our
"Terms of Service".We are aware of the fact that it would not be easier
for a new client to trust on a web hosting if he has been disappointed
with any hosting company for their services. Based on this, we offer
simple 30 day money back guarantee. If you are not satisfied with our
hosting services for any reason, you can request a refund within 30 days
of account creation.
Only those accounts in good standing will be eligible for refund. You
are not eligible for a refund if you 'change your mind' about hosting
with us. The official Account holder of hosting account will submit
refund requests using only online Support form. You must also send
id/pass of the control panel to make sure that cancellation request is
sent by you. The refund will be will be processed within 14 days of
receipt of cancellation request. The refund will be given by bank
transfer directly into the client's account. Refund will not include any
charges incurred by you [client] such as account set-up fees, domain
registration if any, even if given free, domain fund addition and any
other charges on additional items ordered or required by you. For
example: SSL Certificate. The money back guarantee does not apply to the
returning clients. There will not be any refund for those accounts that
have been suspended or cancelled for violating our User Agreement/Terms
Customer agrees that he/she shall defend, indemnify, save and hold
xitehost .com harmless from any and all demands, liabilities,
losses, costs and claims, including reasonable attorney's fees asserted
against xitehost .com owners, their agents, their other
customers, officers and employees, that may arise or result from any
service provided or performed or agreed to be performed or any product
sold by customers, agents, employees or assigns of the owners of
xitehost .com. Customer agrees to defend, indemnify and hold
harmless xitehost .com owner/s against liabilities arising out of; (1)
any injury to person or property caused by any products sold or
otherwise distributed in connection with xitehost .com. (2) any material
supplied by customer infringing or allegedly infringing on the
proprietary rights of a third party; (3) copyright infringement and (4)
any defective products sold to customer from xitehost .com.
xitehost .com their agents, their associates, officers and employees, will
not be responsible for any damages your business may suffer and makes no
warranties of any kind, expressed or implied for services we provide.
xitehost .com disclaims any warranty or merchantability or fitness for a
particular purpose, including loss of data resulting from delays, server
malfunctions, missed backups, non-deliveries, wrong delivery, and any
and all service interruptions caused by xitehost .com proprietors and
their employees. While utmost care has been taken in compilation of data
presented in this section, use of this service is at your own risk. The
data and information provided in the web site and email is not absolute
advice and should be relied upon as such for making purchase decisions.
Neither the information, nor any opinion contained on this site
constitutes a solicitation or offer by xitehost .com or its
owners/affiliates to buy or sell any products or service. Buyers must
make their own decisions.
xitehost .com reserves the right to
alter, change or modify any provision of this Terms of Service
Agreement at any time without prior notice to you.